Find the right Prison Call calling package for you

Staying connected with a loved one in prison is one of the most important ways to maintain strong family ties and offer emotional support during difficult times. Unfortunately, the cost of prison calls in the UK has historically been high, placing a financial strain on many families. That’s why affordable and flexible prison calling packages have become a vital option for people looking to stay in touch without breaking the bank.If you’re looking for a reliable and cost-effective way to manage prison calls, you’ll be glad to know there are several tailored packages designed to suit different needs and budgets. In this guide, we’ll break down three excellent calling packages — Essential, Saver, and Family — so you can decide which one best fits your situation. Each plan is created to offer unlimited minutes, same-day activation, and the flexibility to pause or cancel at any time, with no set-up fees or hidden charges.

Why do we offer three plans?

Before we dive into the details of the three plans, it’s important to understand why finding a cheap and reliable prison call service is so important. The prison phone system in the UK is notoriously expensive. Calls from inside a prison to a mobile phone can cost between 20p to 35p per minute, depending on the facility. For families who rely on frequent communication, these costs can quickly add up, sometimes amounting to hundreds of pounds per month.

Affordable prison call packages allow you to take control of these costs by providing unlimited minutes at landline rates. By diverting calls from a prison landline to your mobile phone using a virtual landline, you can reduce costs dramatically while staying connected as often as you like.

To suit different needs and lifestyles, three packages are available. Whether you’re a casual caller, an individual staying in close contact, or a family trying to stay connected as a unit, there’s a plan to match your needs.

Essential Package — Perfect for the casual caller

The Essential Package is the most affordable prison call package available on the market today. Priced at just £19.99, this package provides up to 1500 minutes per month — more than enough for casual callers who might speak with a loved one a few times a week.

- Key Features of the Essential Plan:
- 1500 minutes per month
- Cheapest plan on the market
- Great for casual callers and families
- Same-day activation
- No set-up fees
- Pause or cancel anytime

‍This plan is ideal for families or individuals who want a flexible, low-commitment way to stay in touch. It’s a great starting point for those new to using virtual landline services for prison calls.

Saver Package — The best value on the market

For those who need more talk time and a better per-minute rate, the Saver Package steps things up. This package is priced at £24.99 and offers 3000+ minutes per month. It’s designed for people who call frequently and need a dependable, cost-effective solution.

- 3000+ minutes per month
- Best value on the market
- Unlimited calls to one mobile at a landline rate
- Unlimited minutes under fair usage policies
- Perfect for individuals or dedicated callers
- Same-day activation
- No set-up fees
- Pause or cancel anytime

‍This plan is the smart choice for anyone who wants the peace of mind of unlimited prison calls at a fraction of the cost of traditional prison phone rates. It offers the freedom to stay connected daily, without constantly watching the clock or worrying about high per-minute charges.

Family Plan — Perfect for families supporting a loved one

If your family relies on shared communication with a loved one inside, the Family Plan is designed with you in mind. Priced at £39.99, this package offers 3000+ minutes and the unique benefit of unlimited calls to three separate mobiles at landline rates.

- 3000+ minutes per month
- Unlimited calls to three mobiles
- Perfect for families with multiple contacts
- Unlimited minutes under fair usage policies
- Same-day activation
- No set-up fees
- Pause or cancel anytime
- Divert to three different mobilesThis is the perfect option for larger families or situations where several people — like a partner, parent, or sibling — need to stay in touch regularly. By allowing diversions to three different mobiles, this plan provides flexibility and makes it easier for families to maintain close ties.

What makes our packages different?

These packages have been designed with the specific needs of UK families in mind. Unlike general phone services, these plans cater to the complexities and financial challenges of prison communication, offering multiple benefits over standard prison phone rates:

1. Huge Cost Savings
‍By converting expensive prison-to-mobile calls into cheaper landline calls, you can save up to 70% compared to regular prison phone charges.

2. Unlimited Minutes
‍With generous fair usage policies, all three packages effectively offer unlimited minutes, meaning you won’t have to worry about running out of time or dealing with surprise charges.

3. Flexibility
‍Each plan can be paused, cancelled, or adjusted anytime, giving families the freedom to manage costs and usage as situations change.

4. Fast Activation
‍With same-day activation, you can start saving money and receiving calls as soon as your plan is set up — no long waiting periods or complex procedures.

5. No Hidden Fees
‍There are no set-up costs or unexpected charges. Everything is clear, upfront, and transparent.

How our calling packages work

All of these packages work by providing you with a virtual landline number. This number is what your loved one in prison will call. Instead of calling your mobile directly, they dial this virtual landline from a prison payphone, which is charged at the cheaper landline rate set by the prison.

Once the call reaches the virtual landline, it’s automatically diverted to your mobile phone. From your end, you can pick up the call as usual. The call is billed against your monthly minutes package, rather than incurring expensive pay-as-you-go charges.

What does “Unlimited Minutes” mean?

It’s important to clarify what “unlimited minutes” really means in the context of prison calls. Most unlimited packages operate under fair usage policies to ensure the service is sustainable. In practice, this means you’ll get a generous monthly allowance — 1500, 3000, or more minutes — and as long as you stay within these guidelines, you can treat your package as unlimited.

This approach is especially helpful for families who need peace of mind, knowing they won’t be cut off or face rising bills because of unexpected call volumes.

Staying in touch with a loved one in prison is one of the most important ways to offer support, maintain relationships, and help them rehabilitate and reintegrate when the time comes. But with high prison phone rates creating barriers for families across the UK, affordable prison call packages have become a crucial solution.

Whether you need a low-cost option for occasional calls, a high-value plan for frequent conversations, or a comprehensive family package to keep everyone connected, these three plans — Essential, Saver, and Family — provide the flexibility, savings, and peace of mind you’re looking for.

With same-day activation, no set-up fees, and the ability to pause or cancel anytime, these packages offer a practical and affordable way to manage prison phone costs. By choosing the plan that fits your lifestyle, you can maintain those vital connections without worrying about mounting bills or restrictive call limits.

Take control of your prison phone costs today by choosing the calling package that’s right for you — and give your loved one the support they need, one conversation at a time.