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We give you a virtual landline number that forwards straight to your phone, so you pay the landline rate instead. Talk more. Spend less.
Sign up & get your number
Choose a plan and you'll receive a dedicated UK landline number via email, usually within minutes of signing up. No waiting, no fuss.
Add it to the PIN list
Your loved one simply requests to add the new number to their approved PIN phone list. When they call it, we automatically forward to your mobile.
Talk for longer, pay less
Calls ring straight through to your mobile. The prisoner is charged the cheap landline rate, up to 80% less than calling a mobile directly.
Phone calls from UK prisons are often charged at higher mobile rates, meaning short conversations can quickly become expensive for prisoners and their families. Many people don’t realise that calls to mobile numbers cost more than calls to landlines and the cost is taken from the prisoner’s phone credit. Families often end up sending more money just to maintain contact. Our service exists to address this specific problem legally and transparently.
See How Much You Could Save →
Prison Call provides you with a UK landline number that can be added to a prisoner’s approved phone list. When the prisoner calls that number the call is charged at a lower landline rate. The call is automatically forwarded to your mobile or home phone and you receive the call as normal, nothing changes for you. The result is that prisoners can talk for longer using the same phone credit.
Visit Our Prison Call Resources →No per-minute charges and no hidden fees. No contracts that are hard to escape. Just a straightforward monthly cost so you can budget with confidence.
Cheapest plan on the market, great value for casual callers
Best value on the market, calls direct to one mobile at a landline rate
Our most premium package perfect for frequent calls and support
Almost immediately. Once your payment is confirmed, your virtual landline number is emailed to you, usually within minutes.
Around 6–8p per minute to call our landline number, versus 13–25p per minute to call a mobile directly. That's up to 80% cheaper, so their limited credit goes four to five times further.
No. You don't need a physical landline, a special handset, or any app. Calls forward directly to your existing mobile number and ring just like a normal incoming call.
No contract, no minimum term. You can cancel at any time by completing our simple cancellation form. Service stops at the end of your current billing period with no penalties.
If the inmate in prison calls another number, using the prison phone, that isn’t connected to our service, the call will go through as usual but won’t benefit from the reduced rates. If they move to a different prison, just let us know, and we can update the details to ensure their calls continue to be cost-effective. When the inmate is moved to another prison, their approved PIN numbers automatically follows thought-out their sentence. It is not uncommon for a prisoner to move several times throughout their sentence.
It occasionally happens. If the prison refuses to reinstate it, we'll issue a new number at no extra cost so you're never left without a connection.
Yes. There are no long-term contracts with Call From Prison. If you wish to cancel, simply fill in our cancellation form, and your service will be stopped at the end of your billing period.
We make it easy and hassle-free, with no hidden cancellation fees.
If your payment fails, your landline number will be temporarily paused until the balance is cleared. Payments will automatically retry after a few days. Once cleared, your number will be reactivated immediately.
Currently, Call From Prison only supports UK landline numbers. We do not support international numbers at this time.
Our customer service team are here to help you, simply send us a message and we’ll get back to you within 24 hours. Visit our contact us page for more info.
