Prison Call vs Inmate Rates

Staying connected with someone inside prison is essential, but the cost of prison phone calls can quickly become overwhelming. With mobile rates averaging around 25p per minute, many families turn to services like Prison Call and Inmate Rates to reduce the cost of staying in touch.

While both providers aim to make calls more affordable, there are important differences in price, reliability, ease of use, and customer support. This guide compares Prison Call and Inmate Rates in detail so you can make an informed choice and get the cheapest prison calls possible.

Cost Per Minute and Real Savings

The biggest factor for most families is cost. A typical 20-minute call at 25p per minute can add up to more than £100 a month for regular contact.

Prison Call offers virtual landlines that reduce this cost to as little as 3p per minute, with no hidden fees or connection charges. This allows families to talk for longer without worrying about spiralling costs.

Inmate Rates also offers reduced call prices, but many users report slightly higher per-minute costs and additional fees that can make it less predictable. While it can still save money compared to mobile rates, Prison Call provides clearer pricing and bigger savings over time.

Setup Speed and Ease of Use

When your loved one is waiting to call, setup time matters. Prison Call makes it simple to set up a virtual landline in minutes, often with same-day activation. The process is entirely online, and their support team is quick to help if needed.

Inmate Rates also allows online setup, but some users have reported delays or more complicated steps to get everything approved. If speed and simplicity are your priority, Prison Call offers a smoother experience.

Reliability and Prison Acceptance

Prison Call numbers are widely accepted in prisons across the UK, and the team has extensive experience resolving any issues that might arise. Families can feel confident that calls will go through reliably.

Inmate Rates is generally accepted too, but there have been reports of inconsistent performance and numbers needing extra verification. For those who want peace of mind, Prison Call has a stronger track record for reliability.

Transparency and Hidden Costs

Transparency is key when dealing with prison phone services. Prison Call clearly displays its pricing upfront there are no hidden connection fees, minimum top-ups, or surprise charges. You always know exactly what you’re paying.

With Inmate Rates, some users have mentioned unexpected costs after sign-up. While it can still save money, the lack of clear, upfront pricing can make budgeting harder for families.

Customer Support and Reputation

When something goes wrong or you just need help having fast, friendly support makes all the difference.

Prison Call is known for its responsive UK-based customer support team, who help families get set up quickly and keep things running smoothly. Positive customer reviews and testimonials highlight their commitment to helping families stay connected.

Inmate Rates has more mixed reviews. While some customers are satisfied, others mention slower response times and a lack of clear communication.

Why Cheaper Prison Calls Matter

Affordable prison calls are about more than saving money they’re about maintaining connection and support. Regular contact between prisoners and their families is proven to reduce isolation, support rehabilitation, and improve mental wellbeing on both sides.

By using a trusted virtual landline provider, families can keep talking for longer without financial stress. This is exactly why many people choose Prison Call over other options.

Extra Features and Benefits

Beyond cheap calls, some providers offer additional benefits that make staying connected easier.

Prison Call offers:
📞 A UK virtual landline that’s easy for prisoners to dial
⚡ Same-day activation
💰 Transparent, low-cost pricing
💼 Friendly support from a UK-based team
🔒 Reliable, secure technology

Inmate Rates offers similar services but with fewer additional features and less hands-on support, according to customer feedback.

Why Staying Connected Matters

Affordable prison calls aren’t just about saving money they’re about keeping families together during a difficult time.

Research consistently shows that regular communication with family members:
- Helps reduce reoffending
- Supports emotional well-being for prisoners and their loved ones
- Makes reintegration after release smoother
- Keeps relationships stronger despite distance

Prison Call was built with this mission in mind to make it easier for families to stay connected without the financial burden.

Prison Call vs Inmate Rates

Both Prison Call and Inmate Rates help reduce the cost of prison phone calls, but when it comes to overall value, Prison Call is the clear winner.

💰 Lower and more transparent pricing
⚡ Faster activation
🧭 Stronger reliability
📞 Better customer support
🛡️ Clear legal compliance

While Inmate Rates can save you money compared to standard prison call rates, Prison Call offers bigger savings, better service, and a smoother experience overall. For families who want a simple, reliable, and affordable way to stay in touch, it’s the smarter choice.

How to Get Started with Prison Call

If you decide Prison Call is right for you, the process is simple. You visit callfromprison.co.uk, sign up for the plan that suits your needs, and receive your virtual landline number usually on the same day. You then give that number to your loved one, who adds it to their PIN list.

Once the prison approves it, your loved one can start calling you straight away. Because it’s a landline number, the cost to them is far lower, meaning they can talk to you longer and more often without running out of credit.

There’s no setup fee, no complicated contracts, and you can cancel at any time. The goal is to make staying connected simple and affordable.

When it comes to comparing differnt services, the differences go far beyond the surface. While both promise cheaper prison calls, the real experience for families is shaped by how reliable, transparent, and supportive the service is.

Prison-Calls.com has strong marketing and attractive rates, but it has also earned a mixed reputation for reliability and customer service. Prison Call, meanwhile, has built a name for being straightforward, easy to use, and trustworthy—a service designed to make a stressful situation a little bit easier.

For most families, the combination of clear pricing, good support, and reliable service makes Prison Call the better overall choice. In the context of prison communication, where every minute counts and trust matters, that difference can be huge.