How To Write A Character Reference Letter

When someone you know is going before the Parole Board, a character reference letter can be a powerful way to support their application. It provides the Board with insight into the prisoner’s personality, progress, and potential from someone who knows them personally. While reports from probation officers and psychologists are crucial, a heartfelt and honest character reference from a trusted person can humanise the prisoner and highlight qualities that formal reports might overlook.

In this article, we’ll explain what a character reference letter is, who can write one, and what to include. We'll also provide a sample letter you can customise. Whether you’re a friend, family member, colleague, or mentor, your words can help the Board understand the person beyond their conviction.

What Is A Character Reference Letter?

A character reference letter is a written statement offering personal insight into the prisoner’s character, behaviour, and rehabilitation efforts. Its purpose is to show the Parole Board that the individual has changed, taken responsibility for their actions, and has support awaiting them upon release.

This type of letter is not about excusing past offences. Rather, it’s about showing that the person has made genuine efforts to improve themselves and can be trusted to live safely and responsibly in the community. A well-written character reference can influence the Board’s decision by adding context and reassurance.

Who Can Write A Character Reference Letter?

Anyone who has a genuine relationship with the prisoner and can speak honestly about their character may write a reference. This could include:
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- Family members
- Friends or romantic partners
- Former or current employers
- Religious or community leaders
- Teachers, tutors, or mentors
- Volunteer coordinators or charity workers

Ideally, the writer should have regular or recent contact with the prisoner, either in person, by phone, or through letters. The key is that you can speak confidently and truthfully about their personal qualities, progress, and readiness to return to society.

When Should You Submit the Letter?

Character reference letters should be submitted in time to be included in the prisoner’s parole dossier, which is reviewed ahead of the parole hearing. If you're unsure when to submit it, it's best to speak to the prisoner's solicitor or their prison-based offender supervisor. The earlier the letter is prepared, the better and make sure it’s signed and dated.

What To Include In A Character Reference Letter

Writing a character reference doesn’t require legal knowledge. Instead, focus on being sincere, specific, and respectful. Here are the key points to cover:

‍1. Introduction and Relationship
Begin by introducing yourself and explaining how you know the prisoner. Mention how long you’ve known them, in what context, and how frequently you’ve been in contact.

‍2. Personal Qualities
Describe the prisoner’s character traits – such as kindness, honesty, determination, or responsibility. Provide examples where possible, such as how they’ve supported others, shown leadership, or helped in difficult situations.

‍3. Progress and Rehabilitation
Explain what you’ve observed in terms of their personal growth. This might include completing courses, expressing genuine remorse, maintaining good behaviour, or taking steps to better themselves. You can also mention any conversations you’ve had about their future plans and how seriously they take their rehabilitation.

‍4. Support and Reintegration
If you’re planning to offer support upon their release, say so. This could be emotional, practical, or social support. Reassure the Parole Board that the person won’t be isolated or left without guidance.

‍5. Final Thoughts
End by summarising your belief in their ability to live a law-abiding life and contribute positively to society. Be respectful and avoid minimising their offence – instead, focus on their progress and your confidence in their future.

Housing Support Letter Template

Below is an example letter you can use as a starting point. You should personalise it with your details and adapt it to fit your circumstances:

Dear Members of the Parole Board,

My name is [Your Full Name], and I am writing to offer a character reference for [Prisoner’s Full Name], who is currently being considered for parole. I have known [First Name] for over [X years] as their [relationship, e.g., aunt, former employer, family friend].

Throughout the time I have known [First Name], I have seen them demonstrate integrity and genuine remorse for their past actions. Since their incarceration, we have kept in regular contact through letters and visits, during which I have observed positive changes in their attitude and behaviour. They have shown a strong commitment to personal growth and have participated in [courses, programmes, or therapy] designed to support rehabilitation.

[First Name] often shares their goals of finding employment, reconnecting with family, and contributing positively to the community upon release. I firmly believe they are ready for this next step and am fully prepared to support them in their reintegration. Whether helping with appointments, job searching, or offering emotional support, I am committed to standing by their side.

I respectfully ask the Parole Board to consider this letter as evidence of [First Name]’s character and readiness for release. Thank you for your time and consideration.

Sincerely,  
[Your Full Name]  
[Your Contact Information]  
[Date]
  

A character reference letter is more than just a formality – it’s a chance to remind the Parole Board that the person they are assessing is more than their past mistakes. Through your words, you can offer insight into who the prisoner is today, how far they’ve come, and what kind of future they’re striving toward.

The most effective letters are honest, balanced, and personal. Don’t feel pressured to make exaggerated claims or ignore the seriousness of the offence. Instead, focus on what you genuinely know about the individual and why you believe they’re ready to take responsibility and rejoin the community.

If you’re unsure about how to word something or need help shaping your letter, don’t hesitate to ask for support. Your voice could play a meaningful role in giving someone the second chance they’ve worked hard for.